Millburn Dental Arts
Drs. Scott Krosser and Robert Straussberg
150 Reviews
Great office and most up to date practices!
Apr 11, 2018
Great experience as always. Quick, efficient work by Dr. Crosser and team.
Apr 10, 2018
The most human dentist I have ever met. A real "mensch"
Mar 16, 2018
I would like to share with you a concern: The lady who takes care of customers at the front desk needs to be more professional. Every time I go to an appointment she asks me, and every single member of my family for money that is due in our accounts, even though we have two dental insurances that should be covering our bills. I don't understand why every time we have a service/procedure done, there is always a balance that we are not made aware of. I would like for the office to make sure that my procedure gets covered by my insurances before I go to your office and find out about this when I get there. There are ways to ask customers for their balance in a more discrete manner. She is very loud and asks in a manner that the entire waiting area can hear her. Not only she is very loud, but she also asks for past due amounts in a way that anyone would think that the balances are high amounts of money or that the customer is well aware of having these balances for a while. It is always a surprise to have these balances in our accounts because we don't know about it until we visit your office. It would be greatly appreciated if these balances are printed out and given to the patient, so the patient can first be aware of these balances and then decide to pay or not at that moment. It is embarrassing to find out about these balances in front of all the rest of the patients, and to feel forced to pay for them right there and then, just because she is so unprofessional on the way she asks patients. Even though payments are made on the accounts she makes it sound as if these accounts are past due and never paid by the patient. There are other ways to communicate this information to patients. This is a violation of the privacy rights that patients are entitled to. I really hope you can take care of this situation to avoid losing patients. We are a family of four, and we are seriously considering going to a different dentist just because of this situation.
Mar 7, 2018
Nice, friendly, professional staff and excellent dental care.
Dec 11, 2017
My husband has been coming to this office for 50 years. Always very nice and do the right thing. I am a patient for 28.
Sep 2, 2017
As always, problem solved.
Aug 23, 2017
Dr. Krosser and his staff are caring, pleasant and professional. The office is extremely organized and Beth at the front desk is very pleasant and knowledgeable!
Aug 22, 2017
Millburn Dental Arts always provides excellent care and service. Beth greets you in a warm and welcoming way. The staff assisting Dr. Krosser are competent and personable. The hours that are available for appointments are great for people who do not want to take off work for a dentist appointment. I highly recommend Millburn Dental Arts.
Jul 23, 2017
Dr. Krosser and his colleagues are always professional and thorough.
Jun 21, 2017
Debby is a wonderful hygienist and I would only go to her.
Jun 7, 2017
Great cleaning and checkup experience as always. Thank you.
May 24, 2017
Amanda was great - very thorough, professional, and courteous.
May 5, 2017
Always professional, courteous and welcoming.
May 5, 2017
I always feel comfortable and welcomed coming to Scott's office. The dental care is exceptional and everyone is so friendly. Thanks for the wonderful service.
Apr 18, 2017
As always dr krosser provides superior service and is always top notch!
Mar 31, 2017
This is a great dental practice with friendly and skilled professionals.
Mar 6, 2017
My dental cleaning was great. My teeth feel amazing. I always have a fantastic experience at Millburn Dental Arts.
Mar 2, 2017
Best manual cleaning I ever had. The staff at the office is wonderful, friendly and extremely knowledgeable. I recommend Dr Krosser and his staff to all who want great care.
Feb 28, 2017
The team at Dr. Krosser's is always attentive and sensitive to patient needs. Pain free dentistry is their credo and their office is state of the art. Very personable and down to earth, it's always a pleasure to see my friends at Millburn Dental Arts. Lorne from Fanwood
Feb 28, 2017
Amanda was terrific cleaning my teeth! Beth at the desk is polite and helpful taking all of my paperwork! Dr. Krosser is great as always, he has always been kind and provides great care.
Feb 23, 2017
Great as usual. Everyone is so friendly and helpful.
Feb 1, 2017
The doctor as well as the staff are friendly and caring. Extremely well organized office, Beth at the front desk is exceptionally organized and courteous.
Dec 28, 2016
Absolutely the best possible service.
Dec 26, 2016
All the staff at Millburn Dental Arts are professional, friendly and help make the visit comfortable. Debby, the hygienist is excellent in creating an atmosphere that is relaxing. She is gentle and extremely informative re: dental care.
Nov 7, 2016
Everyone was great. Amanda was sweet, knowledgeable,gentle and provided an all around positive experience.
Nov 7, 2016
I did not go to the dentist for awhile because I am very anxiety ridden and have very sensitive teeth. I received a postcard in the mail from Millburn Dental Arts that stated that patient comfort was a top priority. I decided to take a chance and I have been so glad. Everyone is friendly, calming and reassuring and most of all, very patient and accomodating. You feel like you are in very capable and professional hands.
Nov 1, 2016
Wonderful service. Best dentist!
Sep 23, 2016
It's great to go to a dental office that is not only extremely professional, but warm and friendly and follows up with its patients.
Sep 20, 2016
My longtime dentist retired and I hadn't found a new one yet when I started experiencing a flare up with my TMJ and a tooth. I am super picky when choosing doctors of any kind and hate change, and chose to try Dr. Krosser based on my own research. I was so happy, from the staff to Dr. Krosser, my experience couldn't have been better.
Jul 21, 2016
A great experience all around. Friendly, professional and caring. Dr. Krosser and his staff are A+ Highly recommend them.
Jun 17, 2016
Great service and wonderful staff
May 31, 2016
I've been going to Dr. Krosser's office for over a decade now and everyone there is consistently friendly and helpful! They always explain things clearly and make sure you're fully aware of your situation and options before you leave. Would absolutely recommend.
May 29, 2016
I was impressed with the professionalism of the office and have already referred to others including my wife
Apr 9, 2016
Olga was sweet, efficient, and thorough. a good addition to the team since my last visit.
Mar 30, 2016
I keep coming back because of the stellar service! Keep up the good work.
Mar 23, 2016
Debby is great at cleaning my teeth and so friendly.
Mar 22, 2016
As a first time visitor, I found the environment very inviting, personable and professional. Dr. Krosser was very gentle, knowledgeable, caring and professional. Laura was very personable, took the time to satisfactorily answer all of my questions and made me feel at ease. Beth was very welcoming, explained all of me options, understanding and supportive. You have a great team over at MDA.
Mar 21, 2016
Thank you for making this anxious patient feel at ease during my visit. I had a good experience at your office.
Mar 4, 2016
Beth, Laura, Olga and dr. Krosser were great as always!
Mar 1, 2016
I was greeted and made to feel comfortable. I was offered refreshments. Everyone was polite and friendly.
Feb 15, 2016
My first contact with Laura was very positive. She seemed thorough, personable, and thoughtful.
Feb 4, 2016
Debbie was great, my teeth feel extra celan! Beth was helpful and pleasant as always. Scott was thorough and efficient.
Feb 3, 2016
The visit exceeded my expectations and the staff calmed my nerves tremendously.
Jan 29, 2016
Great dentist and staff.
Jan 8, 2016
Your nurses are lovely,caring and professional.. But I feel badly for the patient after me since I was in the chair a long time but did not feel rushed. It was not as difficult as I had imagined. , More swollen today than yesterday, am using damp heat and salt mouth wash. Hanging in Adrienne Ament
Nov 14, 2015
First time being treated by Olga. She was very professional and courteous.
Nov 14, 2015
Always warmly greeted. Debbie is sweet, gentle and makes me feel very comfortable even while scraping my teeth! Dr. Krosser is always attentive and also is warm and professional.
Oct 31, 2015
Thank you for always making me feel I had excellent and professional people working with me, who are also compassionate and understanding.
Oct 18, 2015
Dr Krosser is the consumate professional. He is up on the latest state of the art equipment in dentistry and is a very skilled at what he does. He takes time out to explain exactly what he is doing and why. You won't find a better qualified Dentist with a sincere caring bedside manner than Dr. Krosser.
Oct 14, 2015
Everyone was great. From reception to the hygienist to the doctor and all the way through checkout. Great practice!
Oct 7, 2015
Dr. Krosser and his team responded to my emergency situation quickly. Treatment was quick, and I received follow up call the next day to make sure all was well.
Sep 4, 2015
Always a pleasure. A very warm and friendly group of professionals.
Aug 27, 2015
Everyone is always great!
Aug 18, 2015
Olga was great! Really informative and thorough with my cleaning.
Aug 4, 2015
If you're going to continue marketing yourself as a dentists office you really should have a dent
Jul 25, 2015
Debby cleaned my teeth. She is so good and pleasant to talk to.
Jul 14, 2015
Olga, the new replacement for Patty, was personable, effective, seemed competent, and was gentler than I remember Patty being. SHe's a good addition.
Jun 10, 2015
after I ambetter aquainted
Jun 6, 2015
I don't like the throw away brushes by the reception area. I really miss the other brushes you had that could be used for multiple use with all of the pretty colors, my mouth is small and the brush tips were really perfect for my mouth for brushing. Please bring them back again when I come in October for my six month cleaning.
Apr 29, 2015
I have been going to Dr. Krosser for many years. Everyone who works in his office is professional, welcoming and friendly. Dr. Krosser is a great dentist and always provides you with options that puts the control back with the patient. I have consistently recommended Dr. Krosser whenever someone asks me for a referral. Their team is the best.
Apr 19, 2015
Always great care, concern and comfortable. Debbie provides excellent care as does Dr. Krosser. The office staff are always welcoming.
Apr 18, 2015
Excellent experience, very happy to have visited!
Apr 17, 2015
Nobody loves going to the dentist but I must say your office makes me always feel great and at comfortable.
Apr 11, 2015
Everyone was great, as usual. Thanks.
Mar 26, 2015
Felt right at home lie always.
Mar 18, 2015
Don't worry, you already do a fantastic job. Patti is very good at what she does. She is gentle, but very thorough. I feel comfortable with her.
Feb 14, 2015
If you are seeking a new dental group, look no further. Millburn Dental Arts is professional, punctual, accommodating, and virtually as pain free as it gets. The staff is friendly, patient and kind. Your comfort will be their top priority.
Feb 12, 2015
Everyone is so friendly, patient and helpful. I feel that my comfort is always a top priority. I always am advised on how to improve my dental health at home and given lots of free samples to help me do so. Keep doing just what you are doing.
Feb 12, 2015
Debbie is a great hygienist!
Jan 22, 2015
I have been coming to Dr Krosser, et al for many years and have always felt comfortable and cared for by everyone on staff. I am a real "dental-phobe" so these remarks mean a lot, coming from me! When I am anxious (which is always in a dental chair) they explain and are very gentle and understanding.
Jan 19, 2015
My second visit to the dentist and I am going to bring both my sons to them next month for a cleaning.
Jan 14, 2015
I am hard pressed to think of what improvements I might suggest. MDA is a most professional and at the same time "human" outfit. I always feel very comfortable going there, and would be delighted to have others live the experience too.
Dec 16, 2014
All was great. As usual!
Oct 25, 2014
Patty did an excellent job as a hygienist and the lady at the front desk, who's name I do not remember was very attentive.
Oct 22, 2014
Coleen's cleanings are great and I really appreciate her super friendly, efficient expertise. However I was not happy to be told, having never received an invoice, that I owed payment on a previous procedure from last spring. Having now contacted my insurer, I was now informed that the claim had been submitted twice but with different procedure codes, confusing their payment process. Now, with very little time left to contest the denied claim, I must scramble to try to correct the situation....very upset.
Oct 10, 2014
Happily satisfied as always!
Sep 8, 2014
It's always a pleasure coming to Dr Krosser's office. The staff is wonderful & always pleasant. All my life I have always been terrified of the dentist. Coming here has been always comforting & given me a reason to smile. Highly recommend!!
Sep 5, 2014
Everyone at Millburn Dental Arts makes the patient's comfort a priority from the minute you enter. You always receive a warm friendly greeting. You are asked what you need to be more comfortable and less fearful. You learn better teeth and gum care as procedures are being done. You are given free samples and tools to take home to better care for your teeth and gums. I did not go to the dentist for many years because it was always a painful experience for me, a person with sensitive gums on top of major fear. I feel so fortunate to have found this practice because I will continue to go because i am confident that they will take excellent care of my teeth while they do all that is possible to allay my fears and keep me pain free.
Jul 29, 2014
Debbie is so patient. She explains everything as she cleans my teeth and advises me how to better care for my teeth and gums. Beth is always cheerful and greets me upon arrival. I am very lucky to have found such a flexible professional practice who does everything possible to put fearful patients at ease.
Jul 29, 2014
Debby did a great job as usual, so nice to se Stephanie in the office and of course always nice to see Scott!
Jul 17, 2014
I think the title says it all. I have been a patient for many years and have always been pleased with the care my whole family has received.
Jul 15, 2014
The staff is friendly, thorough and time considerable with patients! I glad that my friend/ co-worker recommended me to Millburn Dental Arts office!
Jul 10, 2014
A trip to the Dentist twice a year is always a good idea.
Jun 14, 2014
The entire staff was phenomenal. Caring, compassionate, and extremely knowledgeable. An excellent visit.
May 21, 2014
I think millburn dental arts is state of the art and such a wonderful place to come for dental Care.
May 10, 2014
I have always been very afraid of dentist visits, and everyone was so warm and understanding of my fear. They made me feel special and were very concern about my situation. Beth at the front desk is very welcoming!! My oral hygienest, Colin, was just so sweet and gentle, and funny too!! The assistant who did my X-Rays (I don't remember her name) was also so gentle and warm. Dr.Krosser was gentle and warm. Everyone is wonderful, thank you so much for making me feel at ease, so appreciated!
May 5, 2014
Everyone there is always fantastic.
May 5, 2014
I have been going to Millburn Dental Arts for over 10 years and find everyone to be friendly, professional and helpful.
Apr 24, 2014
Upon entering the Office I was greeted with a warm welcome by Beth. While I was filling out the paperwork, I looked up and Dr Krosser came out to greet me. And thereafter Laura took my xtrays and was so knowledgeable. She explained every part of the process and assured me throughout. Afterwards, Laura did a cleaning on my teeth and she was awesome! Not only was she patient with me, she was also friendly, courteous, and gentle! After she was done, Dr Krosser met with me and took every precaution to make sure there was no pain or discomfort as he examined my teeth. The staff were all friendly courteous. This was the most PLEASANT experience I ever had at the dentist.
Apr 10, 2014
The environment was definitely pleasant. The staff members were very polite and sweet. The doctor was very nice and explained everything in detail. I would highly recommend this office to my friends and collegues.
Apr 2, 2014
I wish I had better oppurtunity to speak to Dr. Krosser in private. It is a little difficult for me to speak to him about certain things (financial, the gagging that I might experiance with the new teeth, etc.)in front of anyone. Overall he is a really good dentist and I trust him and that is a very difficult thing for me to do.
Mar 30, 2014
As usual my appointment was a pleasure. I always look forward to coming in! Really. Beth was very kind & Debbie performed my cleaning. I have sensitive slightly exposed roots, especially on & around my K-9's. This was the 1st time in probably 25 years that a cleaning didn't cause mind numbing pain. Debbie was very careful but still thorough. I really appreciate the quality work & will tell anyone looking for a dental office to "look no further"! Also Dr. Krosser spent as much time as necessary to answer my questions. I know I sound like an advertisement but it's all true.
Mar 29, 2014
I wanted to pass on congratulations to Dawn and her family on the birth of her son, Landon the moon...congrats!!!!
Mar 21, 2014
Beth is always a pleasure to interact with. Im not sure the name of the women who cleaned my teeth but h she was awesome to talk to and was so sweet. She did a really great good. As scared as I am of the dentist, if I had to deal with her again I wouldn't be so scared
Mar 20, 2014
As always, Debbie is an excellent hygienist. She is professional, personable and caring. Dr. Krosser is also professional and personable along with being an excellent dentist.
Mar 15, 2014
Overall, I am pleased with the service I have received from your office. However, there is one receptionist ( pregnant) who never responds to my greetings...whether I am coming or going. As someone in a service profession, as well, I value courtesy and civility. In fact, I expect my staff persons to treat all clients with respect and courtesy irrespective of race, creed, or color, let alone station in life. Last evening, as I left and said, "So long" she did not respond, nor did she greet me when I arrived. The receptionist's role is an important one, as it sets the tone of the office. This frosty environment created by this one individual makes me dread entering and leaving the office. Otherwise, I am pleased with the level of professionalism and the overall quality of care I receive during my visits.
Feb 28, 2014
Great experience and Debbie was by far one of the best dental hygienist I have had. I had a very thorough cleaning and she had great personality along with Beth. Thanks.
Feb 6, 2014
Debby cleaned my teeth and did a great job. She always makes me feel comfortable. How about a paraffin wax for my hands?
Feb 5, 2014
I am always pleased when I visit Dr. Krosser. The people are friendly and warm, I feel very welcomed and comfortable. Its like old home week.
Jan 30, 2014
Going to the dentist has been a nightmare for me for years. When I received your advertisement in the mail for personal attention for painless as possible dental procedures, I decided it was worth a try. Everyone in the office is patient friendly, sensitive to dental fears, and knowledgeable. Everyone does their very best to make me comfortable, and I have not suffered any discomfort. I am so pleased that I am now in your capable and caring hands. Thank you! MaryEllen
Jan 28, 2014
For this visit, I actually wound up getting to the office about a half hour late (need to get better at using my calendar for things other than work). Anyway, I was still able to go straight back for my cleaning without waiting and with a couple playful jabs at my lack of memory! This office is great and provides clear explanation of issues (or lack there of) and gets you in and out.
Jan 13, 2014
Very cheerful professional staff
Dec 15, 2013
Besides the barrage of insults towards my gums, I had a very pleasant experience.
Dec 10, 2013
Only issue is that you are not In my dental coverage network, so increases my out of pocket cost. May be a big issue when I have more serious work to be done. Will get very expensive.
Dec 9, 2013
Dr Krosser is just now repairing fillings that his predecessor placed over 50 years ago! Dr. Alper selected the perfect partner to continuead grow his practice. The office is spotless, the open-concept room layout is very comfortable, the music is upbeat, everyone is happy and pleasant. Dr Krosser has perfected an anesthesia technique that makes dental work painless! Can't say enough!
Dec 3, 2013
My teeth cleaning was one of the least painful ive ever had. I would, however, like to see a partnership with the office and some of the local unions who offer yearly teeth cleaning reimbursement.
Nov 29, 2013
Love the office as always. So professional and state of the art!
Nov 9, 2013
I was 15 min late for my appointment but called in advance. Your flexibility and professionalism are greatly appreciated.
Oct 19, 2013
Can you do anything about the rooms being so cold? Colin was a delight as usual and explained everything in detail which is exactly what I like! Her demeanor was friendly and warm. I hope you realize what an asset she is to your practice.
Oct 9, 2013
From the moment I walked through the door, the staff made me feel welcomed and were very helpful in answering any questions I had.
Oct 5, 2013
Dr. Krosser and staff were very welcoming at my first visit, they were all very knowledgable and answered all questions I had. Great facility, kept very clean and staff was friendly. I would absolutely recommend Dr. Krosser and his staff.
Oct 1, 2013
This establishment has an amazing , caring, and professional staff!
Sep 22, 2013
Efficient, friendly AND painless
Sep 15, 2013
I had never met her before this appointment and she made me feel very comfortable.
Sep 12, 2013
I am very pleased with Dr Krosser's office, that is why I keep coming back.
Sep 12, 2013
I had the pleasure of being treated at Millburn Dental Arts. The staff was very friendly and the physician very knowledgeable. The office is in a great location and accessible to Interstate 78. I have referred others and don't think you would be disappointed
Sep 10, 2013
The dental hygienist was so special and very professional . A pain free cleaning as always , I had no fears through out the process.
Sep 7, 2013
Excellent front office staff! Friendly, remember names and greet you upon every visit! Dr. Krosser is also very attentive, kind and knowledgeable. Really takes the time to explain each procedure to the patient. Highly recommended.
Sep 2, 2013
Collin gave an excellent cleaning. Some of the x-rays were a bit uncomfortable, but were very temporary. Everyone on the staff is incredibly knowlegeable and thorough. Great experience.
Aug 30, 2013
Your service is absolutely fantastic. Keep up the good work!!!
Dec 15, 2010
Wow Great professional care. I have referred your practice a couple of times already.
Dec 8, 2010
Debby is always so comfortable to be around - I love all the staff!
Nov 30, 2010
Great, friendly, professional staff and dentist.
Nov 2, 2010
very prompt, very pleasant care. office always bright, clean, cheerful. only issue is that i always feel pressure to consider cosmetic enhancement. . .even if i say i'm not ready.
Sep 15, 2010
eveyone was polite and lovely, highly competent and professional
Jul 8, 2010
As always, the staff is professional and friendly.
Jul 8, 2010
I met Laurie and she was very sweet and helpful. I also met Dr. Krosser; he seemed very nice. I don't think you guys had to change anything. In fact, you guys seem like the best dentists I ever had!
May 30, 2010
It is always a pleasant experience as the staff are so welcoming.
May 22, 2010
Thank you for your thorough exam and cleaning of my teeth. Will definitely refer others to your practice.
May 22, 2010
Everyone was very understanding and comforting about my anxiety. Made me feel at ease (the best they could).
May 5, 2010
As good an experience as a trip to the dentist could be!
May 4, 2010
Overall I am very pleased to have selected you as my new dental care provider.
Apr 10, 2010
It's always a pleasure dealing with everyone !!! Couldn't ask for a nicer group of people!!
Apr 7, 2010
Patricia was very helpful and informative
Mar 6, 2010
I think you and your staff do a very excellent job. I am always very pleased with your service. Your staff should be commended for the great job they do.
Mar 5, 2010
your office always seems state of the art!
Mar 4, 2010
Dr Bob and Sandy always make me feel welcome and comfortable. Thanks
Feb 2, 2010
Great people - first dentist I enjoy going to. Overall good experience
Jan 30, 2010
Patty is excellent . It is a pleasure to see her.
Jan 30, 2010
Best dentist and staffs (especially the hygienist - sorry that I forgot her name) I have ever experienced. I cannot believe such a nice place exists in this small town.
Jan 25, 2010
Beth made me feel very comfortable. She explained everything carefully, as did Colin (sp).I'm anxious to get started, and look forward to good results.
Jan 14, 2010
You and your staff are so talented, professional and friendly. You are an A+++++ practice! And, we always have fun during our visits (never thought I'd say that about a dental visit). Thank You!
Jan 10, 2010
Everyone was super! The office is so well run, everyone works together - and they couldn't be nicer! Collin did the absolute best cleaning I've had - I have already told my sister and my husband to make appointments!
Jan 10, 2010
Collin is my hygenist and she is absolutely wonderful. I enjoy my appointments with her.
Dec 21, 2009
The office staff makes me feel like a member of the family. Great service.
Nov 26, 2009
The staff are always welcoming.
Nov 21, 2009
Service is excellent; I have a high degree of confidence that the care I am receiving is appropriate.
Nov 19, 2009
Thank you for your compassion.
Nov 11, 2009
Debby is a great hygienist.
Oct 21, 2009